FAQ

The questions that come up before someone actually subscribes

Whether the channel count is inflated, whether a cheaper plan is a lesser product, device compatibility, trial mechanics, and billing — answered directly, without the usual hedging.

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The basics

What IPTV Site actually is

What actually makes this the right IPTV site to land on?

Posted pricing with nothing hidden behind a signup wall, a catalog that doesn't shrink on the cheapest plan, and a support inbox that a person actually reads. Those three things, checkable in a single trial, are the entire pitch.

The catalog

Channels & on-demand library

Is the channel count real, or padded to look bigger than it is?

It's the genuine live lineup — 40,000+ channels, 180,000+ on-demand titles — and the fastest way to confirm that isn't reading further, it's running the trial and checking for yourself.

Does the on-demand library get new titles, or stay fixed?

It's added to regularly rather than frozen at launch. A specific title missing right now is worth a message to support rather than an assumption it never changes.

Why do so many providers lead with a bare channel count?

A number is easy to print and hard to verify from a page alone. This site leads with the same number, but the trial exists specifically so it doesn't have to be taken on faith.

Plan lengths

Why four terms if the catalog never changes

Does the 1-month plan get a smaller version of the catalog?

No. Every plan length opens the identical channels and titles — the only thing a shorter term changes is what shows up on the invoice.

So why does a longer plan cost less per month?

It rewards paying further ahead, the standard way most subscription pricing works — it's not a sign the shorter plan is missing anything.

Is there a hidden tier cheaper than the 1-month plan?

No. The four lengths on Pricing are the entire list.

Devices

What this actually runs on

What can this actually run on?

Samsung and LG Smart TVs, Android TV and Google TV boxes, Fire TV and Firestick, Android and iOS phones and tablets, Apple TV, and both Windows and Mac computers, all on the same login. Full steps for each are on the Setup Guide.

Trial

24-hour trial

What does the trial actually prove?

That the catalog, the picture quality, and the support line are exactly what this site claims — 24 hours on the real service, not a cut-down sample built to look good for a minute.

Why isn't it just free?

A free version mostly attracts people who click out of curiosity and never test anything specific. A small charge filters down to people genuinely comparing options.

Pricing & billing

What the price actually covers

What do the four plans actually cost?

In US dollars: $14.99 for one month, $34.99 for three, $54.99 for six, $79.99 for a year. The catalog never changes across them — only the total and the effective monthly rate do.

Do fees appear after checkout that Pricing doesn't mention?

No — the number listed next to each plan is the full total. Nothing gets added once an order is placed.

Does a plan renew on its own?

Only if a recurring option was specifically selected. Otherwise it simply ends, and starting a new term is a separate decision each time.

Support

How support actually operates

Something's not working — how fast does anyone actually respond?

Contact reaches a real inbox, answered in the order messages arrive. Naming the device and the exact symptom gets a useful reply faster than a one-line "it's broken" ever will.

Does a longer plan get a faster response?

No — messages are worked strictly in arrival order regardless of plan. Naming the device and the exact symptom is what actually speeds things up.

Is there a fixed support schedule?

Messages get read and answered throughout the day rather than within a narrow window — Contact is open at any time.

Login & activation

Getting the login actually working

What arrives in the activation email?

A single login, sent once an order or trial clears — nothing else is needed. The Setup Guide covers where it goes on each supported device.

No program guide shows up right after logging in — a problem?

Rarely. It tends to populate on its own within a few minutes; most apps also have a manual guide-address field in settings for the rare case it doesn't.

Can two devices share one login at the same time?

One active stream per login is the limit. A second device joining mid-session tends to degrade both rather than being blocked outright — worth planning around.

Internet

Internet requirements

What speed does 4K actually require?

Roughly 25 Mbps held steady; lower resolutions need considerably less. The Internet Requirements guide breaks it down further.

Troubleshooting

When playback stops behaving

Constant buffering — first thing to check?

The network, almost always. The Setup Guide has the rest of the troubleshooting order after that.

Refunds

Refunds

Is there more detail than what's summarized here?

Yes — the Refund Policy page covers the trial and each plan length individually, in more depth than a short answer allows.

Ready when you are

Still have a question?

Send it through Contact — a person reads it and answers in the order it arrives.