IPTVSite my account: your login, renewals and plan changes
There is no separate account password to remember. Your subscription is the login we emailed you, and our team handles renewals, extra screens and lost details for you.
Short answer: your IPTVSite account is the server, username and password in your login email. To get them again, renew or add screens, open the live chat (bottom corner) or use the contact form with the email address you ordered with.
Common account tasks and where to do them
| I want to… | How | Time |
|---|---|---|
| Get my login again | Live chat or contact form, with the email you ordered with | Minutes when the team is online |
| Renew my subscription | Choose a plan with the same email and say "renewal" in the chat | Same day |
| Add screens | Order a multi-screen plan or ask in the chat for an upgrade | Same day |
| Change device or app | Use the same login in the new app; see the setup guide | About 10 minutes |
| Ask for a refund | Within 7 days, see the refund policy | Answered within a day |
Renew without changing anything in your app
Pick the plan length
Same plans and prices as new customers, all on the pricing page.
Use the same email address
That is how we match the renewal to your existing subscription.
Tell us it is a renewal
In the chat or the order note. We extend your current line, so your app keeps working as before.
Account questions
Is there a login page for my IPTVSite account?
No separate website login is needed. Your subscription lives in the details we emailed you (server, username, password and M3U link). Everything else, such as renewing, changing plan or resending your login, is handled in the live chat or through the contact form.
I lost the email with my login. What do I do?
Open the live chat on any page or use the contact form with the email address you ordered with. We check your order and send the details again, usually within minutes when the team is online.
How do I renew my subscription?
Choose a plan on the pricing page and use the same email address as before. Tell us in the chat that it is a renewal and we extend your existing line, so nothing changes in your app.
Can I add more screens to my account?
Yes. Order a plan with more screens, or ask in the chat and we upgrade your current subscription.
I had a subscription before. Can you find it?
We can see every order placed on iptvsite.org. Send us your email address in the live chat or the contact form and we check it. If we cannot find an active order, the quickest way back is a free 24-hour trial or a new plan.